Killaghy Castle is committed to respecting and protecting your privacy. We wish to be transparent on how we process your data and show you that we are accountable with the GDPR in relation to not only processing your data but ensuring you understand
your rights as a client.
It is the intention of this privacy statement to explain to you the information practices of Killaghy Castle in relation to the information we collect about you.
For the purposes of the GDPR the data controller is:
- Killaghy Castle
- Contact details of 052-9153112
- When we refer to ‘we’ it is Killaghy Castle
Please read this Statement carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Who are we?
Killaghy Castle is a self-catering accommodation provider located in Mullinahone, Thurles, Co. Tipperary.
Our Data Protection Officer / GDPR Owner and data protection representatives can be contacted directly here:
- Eileen Morris
- killaghycastle@gmail.com
- 052-9153112
Purpose for processing your data
We only collect Data about you on the website which you volunteer when you e-mail us or by using our Enquiry Form. We may collect and process the following data about you;
- Your Name;
- Your E-mail Address;
- The time and date of your visit;
- Information that you provide by filling in our Enquiry Form on our website. This includes information provided at the time of requesting information from us.
This information will only be used by us a) for the purpose for which it was provided by you b) for verification purposes and c) statistical analysis, marketing and administration purposes.
Why are we processing your data? Our legal basis
Personal data, or personal information, means any information about an individual from which that person can be identified.
There are a number of reasons for which Killaghy Castle collects information about you. Killaghy Castle collects personal data about you that relates to your self-catering reservation. We may also collect, use, store and transfer different kinds of personal data about you which we have grouped together in the following categories;
- Identity Data includes first name and last name.
- Contact Data includes your address, email address and telephone number/mobile number
- Transaction Data includes details of products/services you have purchased from Killaghy Castle, VRBO, AirBnB, Five Star and Trip Advisor.
- Financial Data includes your payment details, during the booking process.
- Usage Data includes information about how you use the website, products and services.
- Communication Data includes your contact details for receiving communication relating to your booking, your self-catering reviews and any other correspondence relating to your reservations.
- Cookie Data including tracking technologies in order to analyse traffic and for advertisement purposes. Please note, that you will need provide consent, to receive this information.
Killaghy Castle also collects and uses aggregated data such as statistical or demographic data. Aggregated Data may be derived from your personal data in law as this data does not directly or indirectly reveal your identity.
In any event, Killaghy Castle are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
How will Killaghy Castle use the personal data it collects about me?
The main reason why Killaghy Castle collects and uses your personal data is to administer your online self-catering reservation. Killaghy Castle relies on the legal basis that the processing of the personal data is necessary for the performance of a contract, specifically to finalise and administer your reservation.
Killaghy Castle will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary.
Who are sharing your data with?
In order to complete your self-catering reservation, we review the reservation details you have provided. This can include your name, contact details, the name of the guests travelling with you and any preferences or other information you specified when you made your reservation.
Third-party service providers: We use service providers to process your personal data on our behalf. This processing is for several purposes, such as marketing, finance, IT and management. We use marketing/advertising providers in order to process data. We use IT service providers in order to store and process personal data. We use payment providers in order to process payments. From time to time, we also use third party professionals such as accountants, solicitors, consultants and advisors. Where these companies/individuals have access to personal information, they are subject to appropriate contracts.
Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide on your behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Killaghy Castle procedures.
If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your explicit consent, unless we are legally required to do otherwise.
We have issued all our third-party processors with a Data Processor checklist asking them GDPR specific questions
If we transfer personal data to a third party or outside the EU, we as the data controller will ensure the recipient (processor or another controller) has provided the appropriate safeguards and on condition that enforceable data subject rights and effective legal remedies for you the data subject are available.
Link to other websites: Our site may, from time to time, contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check those policies before you submit any personal data to those websites.
Data subject rights:
Killaghy Castle facilitate you, our clients, rights in line with our data protection policy and the subject access request procedure. This is available on request.
Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
- Right of access: you have the right to request a copy of the information that we hold about you.
- Right of rectification: you have a right to correct data that we hold about you that is inaccurate or incomplete.
- Right to be forgotten: in certain circumstances you can ask for the data we hold about you to be erased from our records.
- Right to restriction of processing: where certain conditions apply to have a right to restrict the processing.
- Right of portability: you have the right to have the data we hold about you transferred to another organisation.
- Right to object: you have the right to object to certain types of processing such as direct marketing.
- Right to object to automated processing, including profiling: you also have the right to be subject to the legal effects of automated processing or profiling.
- Right to judicial review: in the event that Killaghy Castle refuses your request under rights of access, we will provide you with a reason as to why.
All of the above requests will be forwarded on should there be a third party involved as we have indicated in the processing of your personal data.
Additional information we are providing you with to ensure we are transparent and fair with our processing
Retention of your personal data
Data will not be held for longer than is necessary for the purpose(s) for which they were obtained. Killaghy Castle will process personal data in accordance with our retention schedule. This retention schedule has been governed by our internal governance.
Complaints
In the event that you wish to make a complaint about how your personal data is being processed by Killaghy Castle or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Killaghy Castle data protection representatives Data Protection Officer / GDPR Owner
Contact Us
our privacy is important to us. If you have any queries, questions or comments regarding this Statement, please do not hesitate to contact us.
